Group Tour Logistics
Tours are roughly 45 minutes in length and are self-paced. Docents (tour guides) are stationed throughout the museum to interpret the house’s history, rooms, and objects. Audio tours are not available. Please plan for one hour onsite when coordinating drop-off and pick-up.
Please be timely with arrival. We cannot guarantee immediate entry if a group is more than 10 minutes early or 10 minutes late for their scheduled time due to house capacity.
Victoria Mansion is accessible on the first floor via a lift, but we regret that the second floor is currently only accessible by a set of 22 stairs. A digital second-floor tour is available onsite upon request for guests who are unable to visit the second floor in person.
Victoria Mansion is air conditioned in the summer and heated in the winter.
Non-flash, non-commercial photography is allowed in Victoria Mansion. Flash photography, video or audio recording of any kind, selfie sticks, and tripods are not permitted. Large bags (e.g., backpacks, duffel bags, suitcases) are not permitted in the Mansion as they are likely to brush against and damage the original decorative paint on the walls and doorframes.
Please no food, drink, chewing gum or chewing tobacco inside Victoria Mansion. Smoking and vaping of any kind are not allowed on premises.
Please be aware that there is only one, single-stall restroom onsite.
If traveling as a large family group with infants and small children, please note that baby carriages and backpacks may not be taken into the Mansion due to hallway and room size. They may be stored at your discretion on the Ell or in the courtyard.
There is a gift shop on premises, but Victoria Mansion does not have a café or sell food onsite. The Portland Food Map shows excellent restaurant options in our city and immediate neighborhood.